Symbio-Advantage Corporation (“Symbio-Advantage,” “we,” “our,” or “us”) is committed to respecting your privacy and protecting the personal information you provide through our website contact forms, in accordance with Canadian privacy legislation, including PIPEDA.
Information We Collect
When you submit a contact form, we may collect:
> Name
> Email address
> Organization or business name (if provided)
> Phone number (if provided)
> Message content or inquiry details
We do not intentionally collect sensitive personal information through contact forms.
How We Use Your Information
We use the information you provide solely to:
> Respond to inquiries
> Communicate about requested services or information
> Maintain appropriate records of correspondence
Consent
By submitting a contact form, you consent to the collection and use of your information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us.
AI-Assisted Tools
Symbio-Advantage Corporation may use third-party AI tools, including ChatGPT, to support internal drafting, organization, or analysis.
There are no privacy or confidentiality guarantees beyond those provided by the AI service itself
You should not enter personal, sensitive, or confidential information into any AI-assisted tools
All AI-assisted outputs are reviewed by a human before use
AI tools are not confidential communication channels
Information Sharing & Safeguards
We do not sell, rent, or trade personal information.
Information may be shared only with trusted
service providers under confidentiality obligations
or where required by law.
Retention
Personal information is retained only as long as
necessary to fulfill its intended purpose or comply
with legal obligations, after which it is securely
deleted or anonymized.
Your Rights
You may request access to, correction, or deletion
of your personal information by contacting us.
Contact Privacy Officer
Symbio-Advantage Corporation
Lori Hause
Co-Founder/COO