Effective Date: 2026-01-01
Symbio-Advantage Corporation (“Symbio-Advantage,” “we,” “our,” or “us”) is committed to respecting your privacy and protecting the personal information you provide through our website contact forms, in accordance with Canadian privacy legislation, including PIPEDA.
Information We Collect
When you submit a contact form, we may collect:
- Name
- Email address
- Organization or business name (if provided)
- Phone number (if provided)
- Message content or inquiry details
We do not intentionally collect sensitive personal information through contact forms.
How We Use Your Information
We use the information you provide solely to:
- Respond to inquiries
- Communicate about requested services or information
- Maintain appropriate records of correspondence
Consent
By submitting a contact form, you consent to the collection and use of your information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us.
AI-Assisted Tools
Symbio-Advantage Corporation may use third-party AI tools, including ChatGPT, to support internal drafting, organization, or analysis.
Important Notice:
- There are no privacy or confidentiality guarantees beyond those provided by the AI service itself
- AI tools are not confidential communication channels
- You should not enter personal, sensitive, or confidential information into any AI-assisted tools
- All AI-assisted outputs are reviewed by a human before use
Information Sharing & Safeguards
We do not sell, rent, or trade personal information. Information may be shared only with trusted service providers under confidentiality obligations or where required by law.
Retention
Personal information is retained only as long as necessary to fulfill its intended purpose or comply with legal obligations, after which it is securely deleted or anonymized.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
Contact
Privacy Officer
Symbio-Advantage Corporation
Lori Hause
Co-Founder/COO